What information do we collect?

When you register on the website, place an order, participate in competitions or lotteries, reply to surveys or emails and other communications, or take part in other website functions, we will collect your information.

When placing an order or registering, we may ask you to provide your name, email address, mailing address, phone number, credit card information or other details. However, you can visit our website anonymously.

We will also collect the information of the gift recipients so that we can complete the gift purchase. The information of gift recipients we collect will not be used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and collect information about visitors and their visits to our website. Please refer to the following “Do we use ‘Cookies’?” Partially, learn about cookies and how we use them.

How do we use your information?

We may use the information we collect from you in the following ways when you register, purchase products, participate in competitions or promotional activities, reply to surveys or marketing communications, browse the website or use certain other website functions:

Personalize your website experience and allow us to provide you with the content and product types that interest you the most.

In order to enable us to better serve you and respond to your customer service requests.

Process your transaction quickly.

Manage competitions, promotions, surveys or other website functions.

If you choose to receive our email newsletters, we may send you emails regularly. If you no longer wish to receive our promotional emails, please refer to the section below “How to Opt Out, Delete or Modify the Information You Provide to Us?” Part. If you do not choose to receive electricity
Sub-email briefings. You will not receive these emails. Visitors who register or participate in other website features (such as marketing plans and “member-only” content) can choose whether to join our email list and receive our email newsletters.

How do we protect visitors’ information?

We implement multiple security measures to ensure the safety of your personal information. Your personal information is stored in a secure network. Only a few personnel with special access rights can access it, and the information must be kept confidential. When you place an order or access your personal information, we provide security
The server. All the sensitive/credit information you provide is transmitted through Secure Sockets Layer (SSL) technology and encrypted and stored in our database to ensure that it can only be accessed in the above-mentioned way.

Do we use “cookies”?

Yes. A Cookie is a small file that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it), enabling the website or service provider’s system to recognize your browser and capture and remember certain information. For example, we use cookies
To help us remember and handle the items in your shopping cart. They are also used to help us understand your preferences based on your previous or current website activities, so that we can provide you with improved services. We also use cookies to help us aggregate information about website traffic and website interaction
Summarize the dynamic data so that we can provide a better website experience and tools in the future.

We may sign contracts with third-party service providers to help us better understand website visitors. These service providers are not allowed to use the information we collect for any purpose other than helping us conduct and improve our business.

You can choose to have your computer issue a warning each time it sends a Cookie, or you can choose to turn off all cookies. You can do this through the Settings of a browser (such as Netscape Navigator or Internet Explorer). Each browser is slightly different
Therefore, please check the “Help” menu of your browser to learn the correct way to modify cookies. If you turn off cookies, you will not be able to use many features that enhance your website experience, and some of our services will also not function properly. However, you can still contact by phone
The customer service placed an order.

Do we disclose the information we have collected to the outside world?

Unless we notify you in advance, we will not sell, trade or otherwise transfer your personally identifiable information to external parties, except for the circumstances described below. “External parties” do not include Solise. It also does not include website hosting partners and those who assist us in operation
Websites, other parties conducting business or providing services to you, as long as these parties agree to keep such information confidential. We may also disclose your information when we believe it complies with legal requirements, implements our website policies, or protects our or others’ rights, property or safety.

However, visitor information that is not personally identifiable may be provided to other parties for marketing, advertising or other purposes.

Please note: The products sold on Solise are strictly regulated by various regulatory authorities. We may need to share the information we collect with these institutions to comply with laws, judicial procedures, court orders or other legal requirements.

How do you choose to opt out, delete or modify the information you have provided to us?

If you need to modify your email subscription, please change your preferences in the “My Account” section and let us know. Please note that due to the email production schedule, you may receive emails that are already in the process of being produced.

To request the complete removal of your account and information from our website in compliance with GDPR guidelines, please send an email here.

Your California Privacy Policy

If you live in California, you have the right to ask us once a year whether we will share your personal information with third parties for their direct marketing purposes. If you need to make a request, please send an email here or write to Solise. Please indicate it in your email or letter
You are a resident of California and have submitted the “California Shining Light” consultation.

Access rights to personal information

Solise only stores the data shared by customers when they register and place orders. Registered users can access the data they have stored by logging into their accounts.

Categories of personal information collected

Over the past 12 months, Solise has collected information in the following categories.

Identity information: real name, delivery address, billing address, email address and Internet Protocol address. For users whose age has not been verified by our third-party institutions, we will collect their date of birth, the last four digits of their Social Security Number (SSN), and any government-approved information
The data of the identity document (driver’s license, passport or other government-issued identity documents).

The inference drawn from the analysis regarding personal preferences and attributes: The user product preferences collected through Cookies will be used to provide better visibility of customer-specific products.

Collect data of children under the age of 13

Solise does not allow visitors who have not reached the legal smoking age to access the website. Visitors are only allowed to browse or purchase goods on the website after confirming that they have reached the legal smoking age. Therefore, the website does not collect data from children under the age of 13.

Solise ensures that you have the right to be free from illegal discrimination when exercising the rights stipulated by the CCPA.

Third-party link

To provide you with more valuable content, we may add third-party links on our website. These linked websites have independent and separate privacy policies. Therefore, we assume no responsibility for the content and activities of these linked websites. Nevertheless,
We remain committed to maintaining the integrity of the website and welcome any feedback you may provide regarding these linked websites (including situations where specific links do not function properly).

Our policy has changed

If we decide to change the privacy policy, we will post these changes on this page. Policy changes only apply to information collected after the date of change. The last revision date of this policy is March 24, 2025.

Problems and Feedback

You are welcome to raise any questions regarding privacy issues, comments and concerns. Please send us any feedback related to privacy or any other issues.

Online policy only

This online Privacy Policy only applies to information collected through our website and does not apply to information collected offline. Please also refer to our Terms and Conditions section, which stipulates the use of our website, disclaimer and liability limitations.

Your consent

By using our website, you agree to our privacy policy. Solise reserves the right to refuse to provide services to anyone.